Directed Auto Accessories UAE ("we", "our", or "us"), operating at Dodge & Volvo Bodyshop, 13th Street, Umm Ramool, Dubai, United Arab Emirates, is committed to safeguarding the privacy and personal data of our customers in compliance with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).
When you place an order, book an installation appointment, or inquire via WhatsApp, we may collect:
• Contact Information (Full Name, Phone/WhatsApp number, Delivery Address, Email).
• Vehicle Information (Make, Model, Year, VIN or trim level) to verify wiring harness and Canbus compatibility.
• Order history and technical notes from workshop visits.
Your information is used strictly to process orders, fulfill UAE courier deliveries, coordinate workshop installation appointments, provide 1-Year warranty technical support, and respond to your inquiries on WhatsApp or phone.
We implement rigorous administrative, technical, and physical safeguards to prevent unauthorized access, alteration, or disclosure of your personal data. We never sell, rent, or trade your contact information to third parties.
If you have questions regarding this policy or wish to request modification of your records, please contact our data officer at:
Directed Auto Accessories UAE
13th Street, Umm Ramool, Dubai, UAE
WhatsApp / Phone: +971 52 979 8935